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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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February 5, 2024

5  out of  5 rating by ROSE CARTER
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clauo barreau

February 3, 2024

5  out of  5 rating by clauo barreau
"Very friendly and family oriented people"
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Joyce Inniswelcher

January 24, 2024

5  out of  5 rating by Joyce Inniswelcher
"Very Professional in the handling of their Business. Thank you"
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Michelle Clayton

December 21, 2023

5  out of  5 rating by Michelle Clayton
"She was very nice and patient with me extremely helpful and I wud definitely refer anyone"
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zita arinze

October 19, 2023

4  out of  5 rating by zita arinze
"Gabby made the process smooth. I got a good quote for my brand new car!"
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Jen F

September 27, 2023

3  out of  5 rating by Jen F
"We have had such a great experience working with Linda. She goes above and beyond and is always supportive and understanding - no matter the situation. We practically have her on speed dial for all our auto, life and home insurance needs! 😄 10/27/23 I have to amend this to add that unfortunately when things got complicated with two of our policies- it took 3 months to straighten one change and we are now 5 months into still trying to correct the other policy. Super frustrating- I don’t know where the problem lies but we are at the point of looking at other companies."
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tonisha beasley

September 12, 2023

5  out of  5 rating by tonisha beasley
"She was very helpful in resourcing my slim and she was a pleasure to speak to. Her customer service methods were very related able and she had great phone etiquette. I am satisfied this is well done"
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Stephanie Brown

August 24, 2023

5  out of  5 rating by Stephanie Brown
"I have been a long time client of State Farm. When my original agent retired, she referred all her clients to Rene and the service has continued to be top notch. Rene and her team have been very responsive and professional in all my dealings with them. They are also very friendly and personable."
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Brenda Young

August 18, 2023

5  out of  5 rating by Brenda Young
"I would like to highly commend Linda and Jessica for their professionalism in handling my husband and I business affairs with State Farm. The both of them always are polite, respectful and helpful. We are always given the correct information regarding concerns and never given the run around. We have had all calls returned in a timely manner if there was a need. We have been clients of State Farm for 45 plus years. In stressful situations it’s always great to know that your insurance company have knowledgeable personnel in the appropriate place to assist its clients."
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Robert Charles

August 1, 2023

5  out of  5 rating by Robert Charles
"Well from the first day I started with State Farm I have had nothing but great experience with this office these ladies in this office are very professional from the top down I love the reception Miss Linda she take care all the business for Miss Hawkins and does an excellent job always have a great friendly conversation with her we both make each other laugh and I think God for Miss Hawkins for giving me the opportunity to be a client me and my family is very happy and satisfied with State Farm Mr. Charles"
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Mary Pre Jean

August 1, 2023

5  out of  5 rating by Mary Pre Jean
"I have been a member of State Farm for over 20 years Renee is my second agent I appreciate her and her staff they have always been efficient and professional with me especially Linda Henry I’ve known her for a long time as well. Keep up the good work"
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Calvin Kyles

July 26, 2023

5  out of  5 rating by Calvin Kyles
"Great Service"
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Patricia Blackmon

July 6, 2023

5  out of  5 rating by Patricia Blackmon
"I love the service I receive from Rene and her staff. They are very knowledgeable of products and always recommends what's best for me and my budget!!! I appreciate this Agent and her team!!!"
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Tamika Woodard

July 6, 2023

4  out of  5 rating by Tamika Woodard
"My mother has been with this company & has had no complaints. Decided to go with them for insurance, & my monthly payment went down from what I was paying. This office is great!"
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Yesenia Garcia

July 3, 2023

5  out of  5 rating by Yesenia Garcia
"Thank you Linda for helping clarify and resolve a confusion with my sons Health policy !"
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Leo Rha

June 22, 2023

5  out of  5 rating by Leo Rha
"Very friendly workers . Excellent service ."
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Cali Baby

May 5, 2023

5  out of  5 rating by Cali Baby
"The staff here is very professional, friendly and helpful with any services that you may need. They're always on Top of their work with No hesitations!! I highly recommend Renè Hawkins Agency."
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Tai Freligh

April 6, 2023

5  out of  5 rating by Tai Freligh
"My experience with State Farm is always spot on when I talk to Linda H. over there. She's very knowledgeable and friendly — and always makes sure I'm doing good beyond just my insurance needs. We've had State Farm for a long time and had different experiences based on the offices we worked with. This office has been great so far and I look forward to working with them into the future!"
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Elizabeth Lara

April 4, 2023

5  out of  5 rating by Elizabeth Lara
"Rene Hawkins has been my agent for over 15+ years. I have auto, home, and life insurance with her and she has helped me personally with each one of my policies. I’ve even referred many of my friends to her, and they are also still with her today. I can’t say enough good things about her and her amazing team. If you’re looking for an insurance agent who will be with you every step of the way. Look no further, Rene and her team are the best at what they do. You will not be disappointed. Rene, Lisa, and Yesenia, or any of her amazing staff members will take good care of you."
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February 28, 2023

5  out of  5 rating by Tomas
"I have received excellent customer service regarding questions and concerns for the last 20 years. I highly appreciate Rene Hawkins, Linda, and Yesenia's diligent work every year to get my family adequately insured. Muchas Gracias!!"
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February 21, 2023

5  out of  5 rating by LA BRANDS Co
"I personally requested to rate Rene Hawkins State Farm Agency because her team is awesome 👏🏾. My daughter was a victim of identity theft and she helped walk me through the steps we needed to take to resolve our matter. She goes the extra mile and mitigates between the writers. This is just one of many things Rene has gone out of her way to make sure my experience with State Farm was a first class experience. I recommend her services to anyone looking for a professional welcoming fiduciary environment. 👏🏾👌Hats off to you and the team Rene. “La Cherie”"
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Decatur 31

February 9, 2023

5  out of  5 rating by Decatur 31
"Called the Office to pay my home insurance. As is always the case when I call the staff are all very nice and knowledgeable and the take care of my issue in a timely fashion. If you are looking for an agent I would highly recommend Rene Hawkins."
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February 8, 2023

5  out of  5 rating by Tee
"I truly feel welcomed upon each call. I encounter...Linda and Rene are awesome and the rest staff as well. Although I bug Linda the most about policy questions she's never reluctant to assist me. I'm definitely glad I switched to this office location. I've been with State Farm literally for 25 years. My last office owner passed away & I was switched to another office that was over 25miles away from my home. Later I was switch again without knowing and I said WAIT! Let me find my own office...I used yelped and ended up here. Glad I did! Thank you for your assistance its definitely appreciated!"
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Queens With Goals, Inc. Nonprofit Organization

February 8, 2023

5  out of  5 rating by Queens With Goals, Inc. Nonprofit Organization
"Fantastic experience and exceptional service! Linda listens carefully to what we wanted and took care of our needs. She was able to answer our questions and set us up for success with no delays. Linda goes the distance with follow up quickly. We appreciate her professionalism and are extremely pleased with our business products."
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Alex Guerrero

February 8, 2023

5  out of  5 rating by Alex Guerrero
"René Hawkins and her team are very professional and have always been very helpful. Agent Yesenia made it super easy to file a claim and may me feel comfortable and made sure I understood every step of the way. Great communication. This is why I have continued to do business with them throughout the years."